December 2020 Update: In line with current guidance, our Cheshire Showroom is currently closed to the public until further notice. We are continuing with home deliveries as usual, and you can still continue to purchase through our website with our home delivery service
Our Customer Service department are still open and available for assistance, and can be contacted using the following methods.
Telephone: 0333 577 1926
(Monday to Thursday: 9:00am - 6:00pm, Friday: 9:00am - 5:00pm, Saturday & Sunday: Closed)
(Please quote your order No. "WEB#####" or Delivery Postcode, if referring to an order)
To contact us in writing please use the following address:
Alexandra Retail Ltd
Note: If you are looking to visit our Cheshire Showroom, please note that we have a limited number of products on display. If there is a particular item you are interested in viewing, please contact us using the details above to check the item is displayed and to avoid any disappointment.
Or you can contact us using the form below: