High quality, especially designed for children. We always use materials and finishes that are soft for the hands, provide maximum grip, and apply to the strictest health and safety requirements. With rounded edges and corners, weatherproof and UV-resistant
Type of surface: Place the playset on an unpaved steady surface, such as grass or a solid layer of sand. The safe play area refers to a zone extending 200 cm beyond the play set on all sides and should have a shock absorbing ground cover such as Grass or minimum depth of 50 cm (uncompressed) of Double shredded bark mulch / Uniform wood chips / Fine gravel / Fine sand.
Care instructions: To ensure the safety of the users of the play set, the play set has to be subjected to the safety inspections described in the manual once at the beginning of each season and further twice monthly during the usage season.
Includes: Climbing Wall, PeekOscope™, 1 Step Ladder, Ladder, Sandbox, Ground Anchors x 4, Handgrips x 8, Bumper Pad™, Jungle Flag™, Slide Long, Instruction manual, Toolset, Hardware & Bolt Caps, Sandpad & Leveller, Metal brackets, Safety Ball, Logo ID, Cat Stop™, Ground Cover, Jungling Cards™
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When will I receive my order?
Delivery Estimates are in working days, and the estimated delivery time for each product is shown above the ‘add to basket’ button on the product page.
Deliveries are mostly prearranged directly with yourself within a few days of placing an order; being booked in directly with a member of the delivery team/carriers. This can help to confirm a working delivery date which is best for you. When ordering, please provide an active mobile phone number to help delivery to be promptly booked in, and to ensure that there is no delay in receiving your order.
Please note, that some smaller items which can be posted or go via small carrier may be dispatched immediately, without contacting you first. If you have any doubts over your order status please contact us.
Will I receive a timeslot for my delivery?
As we use a wide range of carriers for delivery, you may not receive a time slot for your order. With most orders, you would be contacted first to arrange a delivery date, so you know in advance what day delivery has been booked in for. If you know you won’t be available for your pre-arranged day of delivery, please let us know in advance and we can pass this on to the carriers to investigate the possibility of your delivery being left with a neighbour or in a safe place.
Can I choose a specific delivery date within the estimated delivery dates?
Delivery Lead Times are Estimates; if you’re looking to receive a product by or on a certain date, please contact our customer service team before ordering for help and advice.
Is express delivery available?
There may be occasions where we can dispatch items sooner, should there be space available on a delivery run. If you are looking to receive a product sooner than the estimated delivery lead time, please contact us and we can see check delivery availability to see if this is possible.
Some smaller products are applicable for next day delivery. This will be shown in the stock message on the product page, and at stage three of checkout.
A selection of the brands which we sell are unfortunately subject to certain geographical delivery exemptions. Please see our Delivery & Returns page for further details.
Can I change my mind and return my order?
If you no longer require an item or if it just isn’t for you, you can return any product(s) as a change of mind within 14 days of receipt of the good(s). This is assuming that the good(s) are unused, in the original packaging, and in the original resaleable condition. Simply contact us at email@example.com for the return address of any items you wish to return.
Please note that perishable goods (such as turf and bulk bags of soil), and made to measure items (Burbage Fencing/Gates/Railings etc) are excluded from return.
For further delivery and returns information, see here – Delivery and Returns