Why Choose the Trimetals Protect-a-Cycle Store?
Designed with all serious cyclists and security in mind, the Protect-a-Cycle store is the only bike store in the UK to be awarded the Loss Prevention Certification Board and Police Preferred Specification stamps of approval. No longer do you need to worry with your valuables, as this secure metal storage unit boasts impressive safety features such as an cable, heavy-duty security, and integral ground anchor.
If you are storing expensive bikes, live in a high crime area, or intend using the product in an exposed location such as a front garden, then we strongly recommend purchasing the Protect-a-Cycle Store from Trimetals. As well as metal storage units offer the most secure storage solution, they are also maintenance free for ease of use. This product is also approved to LPS1175 and can help housing professional gain extra points under the Code for Sustainable Homes.
Another key feature of this product is that it now comes with an option of a hinged front ramp. This allows easier access to bicycles and is useful for heavier items which may be more of a struggle to lift into the unit. This patented design simply drops down when access is needed, and folds back into position to form the lower base. The ramp is made using a one piece aluminium plate which ensures both high strength and easy operation.
When will I receive my order?
Delivery Estimates are in working days, and the estimated delivery time for each product is shown above the ‘add to basket’ button on the product page.
Deliveries are mostly prearranged directly with yourself within a few days of placing an order; being booked in directly with a member of the delivery team/carriers. This can help to confirm a working delivery date which is best for you. When ordering, please provide an active mobile phone number to help delivery to be promptly booked in, and to ensure that there is no delay in receiving your order.
Please note, that some smaller items which can be posted or go via small carrier may be dispatched immediately, without contacting you first. If you have any doubts over your order status please contact us.
Will I receive a timeslot for my delivery?
As we use a wide range of carriers for delivery, you may not receive a time slot for your order. With most orders, you would be contacted first to arrange a delivery date, so you know in advance what day delivery has been booked in for. If you know you won’t be available for your pre-arranged day of delivery, please let us know in advance and we can pass this on to the carriers to investigate the possibility of your delivery being left with a neighbour or in a safe place.
Can I choose a specific delivery date within the estimated delivery dates?
Delivery Lead Times are Estimates; if you’re looking to receive a product by or on a certain date, please contact our customer service team before ordering for help and advice.
Is express delivery available?
There may be occasions where we can dispatch items sooner, should there be space available on a delivery run. If you are looking to receive a product sooner than the estimated delivery lead time, please contact us and we can see check delivery availability to see if this is possible.
Some smaller products are applicable for next day delivery. This will be shown in the stock message on the product page, and at stage three of checkout.
A selection of the brands which we sell are unfortunately subject to certain geographical delivery exemptions. Please see our Delivery & Returns page for further details.
Can I change my mind and return my order?
If you no longer require an item or if it just isn’t for you, you can return any product(s) as a change of mind within 14 days of receipt of the good(s). This is assuming that the good(s) are unused, in the original packaging, and in the original resaleable condition. Simply contact us at email@example.com for the return address of any items you wish to return.
Please note that perishable goods (such as turf and bulk bags of soil), and made to measure items (Burbage Fencing/Gates/Railings etc) are excluded from return.
For further delivery and returns information, see here – Delivery and Returns